May I sell gift subscriptions? PayPal. With seller protection you are covered for “Unauthorized transaction” and “Item Not Received” charge backs. We fight chargebacks and prevent chargebacks for large digital suppliers who have that same problem. as far as paypal you cannot prevent any chargeback regardless physical or digital all the same they side with teh buyer most of the time. From what I've heard, the customer leaving a note such as "I've received my digital goods successfully, I will not chargeback." It offers a feature called seller protection. Paypal already knows that the money was exchanged, it is just trying to determine if the product was delivered. Please consider that if i ever chargeback this payment, it is a mistake because i already received the goods. Chargebacks are a serious issue, and every merchant should go to great lengths to try to prevent them. Chargeback Defense on January 28th, 2016 - 11:15pm . Additionally, if merchants accumulate enough chargebacks, it can damage their reputation with financial institutions. If you are in the business of selling informational or digital goods and your revenues are extremely lumpy, ... and chargeback risk. This allows me to send it directly to Paypal if a charge back occurs. Your store and transaction must meet PayPal’s requirements: Ship to the address on the Transaction Details page. In chargeback cases, the loss of revenue for the merchant can be significant. If not comment below . The chargeback response needs to include a description of the merchandise downloaded, the date and time of download, and at least two of the following: IP address of purchaser at date and time of transaction The invoice is simply a bill. PayPal isn’t a Shopify app – it’s a payment processor. if i was you steam items are a bad way to try and make money heaps of scammers and really you do need to add as a friend to finalise the trade and with steam it is a closed system. Sythe.Org is the website that i used to ask if I could buy the gold.-----Send an email to [email protected] with your paypal email and fill the form: how to prevent & win paypal disputes & chargebacks for digital goods IMPORTANT: We also suggest physically mailing your customer a CD with the file(s) and license. Well it all depends . Say you can show the licence of that particular software was created and show them that its being used. Merchants selling digital goods have a bit more compelling evidence to collect to respond to a chargeback categorized as fraudulent. Can you actually prove that you gave the product . *THIS IS VIRTUAL GOODS from the game “Runescape” with the item : Gold. If someone has better insight on this matter, please, let us know, as I am interested in this matter as well. Hi Deby, We run into this all the time with digital goods, we use a few unique strategies that the average merchant isn’t implementing to win chargebacks. Please track this package with a signature on receipt confirmation and send the tracking information to PayPal/Stripe (depending on how the customer paid). or something similar, should do the trick. Right ? You are a merchant. I always ask the buyer to send a email stating that they received whatever it is that I sold them if it is a higher priced transaction.
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